About Us

Feminines is a family business founded in 2007. Based in Teesside (NE England), our philosophy is simple: provide beautiful lingerie with excellent customer service.

It may not be rocket science, but you'd be surprised at how many retailers these days have lost sight of this important principle. Many of them see customers as walking cash registers and nothing more.

This "give us your money" attitude simply won't do. There has to be a relationship. The exchange of money for goods should be as pleasurable for the buyer as it is for the seller. There has to be trust..

This is where Feminines comes into its own. We may not be an M&S, an Agent Provocateur or a La Senza. But we do know a thing or two about good customer service.

Not convinced? Then, read what some of our existing customers have to say about their Feminines experience..

What our Customers Say..

"I've been using Feminines Lingerie for about six months now and have ordered four or five items from you. I find your service to be incredibly speedy and accurate, your range of clothing is second to none and well worth the money and a great recommendation for all my girly mates. You treat me more like a friend than a customer and always follow up delivery with a communication to ascertain my complete satisfaction, it's the small details like this that make shopping from Feminines Lingerie such a joy."
- Jean Eveleigh, East London

"Thank you for your excellent customer care. I have since received my order and everything is to my great satisfaction ...Everything fitted perfectly and felt lovely to wear. I await the final part of my order and have no doubt that I will be equally as pleased with it. I am glad to have found your company and look forward to enjoying even more of 'Feminines' Luxury Lingerie."
- Eileen Edwards, London

"Thank you for all your help in resolving this issue for me. It hasn't put me off using the website again as the excellent customer service is enough of a reason to shop again on your website."
- Jacqueline Vaughan, Tees Valley